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LastPass vs Dashlane

LastPass vs Dashlane
Felicity Kay
Tags: comparison
Posted: July 1, 2019

LastPass vs Dashlane: An Overview

LastPass and Dashlane are arguably the two best password managers on the market today – but how can you decide between them? They both come with impressive suites of features, including secure password storage, password generators, browser extensions, mobile apps, and more. But if you keep reading, you’ll see exactly where the differences are, and how they impact your online experience.

I’ve reviewed almost 70 password managers, here’s what I discovered about these two.


LastPass vs Dashlane: Features

LastPass and Dashlane have many similar features in both the paid and premium versions. I took a look at the free versions first to see how these two brands measure up against each other; while they both excel in certain features, LastPass gets my vote. Here’s why.

The free version of LastPass comes with more basic, useful features than Dashlane. For example, LastPass offers unlimited password storage, unlimited one-to-one sharing, unlimited devices, and more browser extensions. Dashlane, on the other hand, has a limit of 50 passwords, allows password sharing with only 5 accounts, has less browser extensions, and can only be installed on one device.

I broke it down for you in the chart below.


The only feature that Dashlane offers in its free plan that’s not offered by LastPass is emergency access.

And even though some of Dashlane’s other features are superior to LastPass (as you’ll see below), they get overshadowed by the free version’s lack of basic things: unlimited password storage and devices.

Now, onto the paid versions. If you’re someone (like me!) who loves all the extras that are available these days, you’ll want to know what each company offers in its paid plans.

Here is a list of extras that you get when you opt for each company’s Premium plan. (Both LastPass and Dashlane offer business options as well, but our focus in on individual users.)

LastPass Premium

As you can see, Dashlane’s Premium service includes some features (in red) that LastPass has in it’s free plan. However, once you do get the paid version, you also get some incredible features, including a VPN and Dark Web access. You also get access to Dashlane’s standard features, which are also pretty great. (See below.)

Password Import

Dashlane has an amazing auto-import feature, which imports all of your passwords upon installation – literally in just one click.

LastPass vs Dashlane: Features

With LastPass, you have to manually import your passwords. It’s not terribly complicated, but it definitely takes more than one click and can be challenging for people who aren’t so tech-savvy.

Backup

LastPass does not offer back up options – if you want to save your data, you’ve got to back it up manually. Another way LastPass can be tricky for those who aren’t tech-savvy. Dashlane provides free backup with its Premium plan. (And of course, you can back up manually if you choose to.) Another way in which its Premium plan is awesome!

Emergency Access

Both LastPass and Dashlane offer emergency access, but with Dashlane it’s free and with LastPass you have to pay. Emergency access grants one-time access to your passwords to one or more people, and you get to specify the access delay. For example, you can decide that you want your emergency contact to be your spouse; you enter their email address and then designate when your info should be shared – after 2 days, 3 days, etc. This is a really useful feature, and both companies make it accessible and easy-to-use.

LastPass vs Dashlane: Features

LastPass vs Dashlane: Features

Password Generator

LastPass’Security Challenge analyzes your email and passwords and detects potential breaches; it’s really easy to use and very thorough at the same time. If your passwords are weak, it suggests stronger ones.

LastPass vs Dashlane: Features

Dashlane also offers a similar feature, called the Password Changer – and it’s pretty great. Like LastPass, it analyzes the strength of your passwords; if they’re weak, you can select the “auto-change” option. And this is where is gets really cool – Dashlane automatically changes all the passwords you’ve selected. While LastPass’ Security Challenge is impressive, Dashlane’s Password Changer is on an entirely different level.

LastPass vs Dashlane: Features

Winner: Dashlane

LastPass vs Dashlane: Plans and Pricing

As I already mentioned, both LastPass and Dashlane offer free versions and plaid plans. LastPass has 4 paid plans: Premium, Families, Team, and Enterprise. Dashlane has 2 paid plans: Premium and Business. The plans of both companies have very similar pricing, so cost is not likely to play a role in deciding which brand you want. Rather, it’s the features that will ultimately sway you.

Let’s take a look at LastPass plans. Premium is for individuals, Family is for up to 6 users; Teams are for 5-50 users, and ‘Enterprise’ are for 5+ users.

LastPass vs Dashlane: Plans and Pricing

In my opinion, the free version of LastPass is totally sufficient for regular people who just want to store their passwords. But if you want extra security and priority customer support, getting the Premium version for a few bucks is also a worthwhile investment.

As for LastPass Family, you really only need it if you want an individual vault for each family member; otherwise, the Premium version has everything you need. The bottom line is, the plan you choose depends on your needs.

LastPass vs Dashlane: Plans and Pricing

For businesses, there are 2 LastPass plans: Teams and Enterprise. Both come with a dashboard and basic reporting, but the Enterprise plan offers much more comprehensive reporting. The website says that Teams is for simple team sharing and Enterprise is for IT level control, and it’s true – it comes with API access, additional multi-factor options, SAML single sign on, dedicated customer support, and more.

Dashlane

Now let’s look at Dashlane. You already know what I think of its free version – not worth it, since it’s limited to one device and only stores up to 50 passwords. But what about its Premium version?

LastPass vs Dashlane: Plans and Pricing

Dashlane Premium is totally worth the money – it allows you to use it on multiple devices and includes sync. It also expands your 50-password limit to unlimited. This alone is reason enough to get the paid version, since every other Dashlane feature is terrific.

Dashlane also offers a Business plan, the equivalent of LastPass’ Teams plan. Dashlane Business includes an Admin Console, added security, and more. It’s a good option for teams, but the fact that it doesn’t include a VPN kind of bugs me, since many businesses could benefit from that. Dashlane does not currently offer a plan equivalent to LastPass Enterprise.

LastPass vs Dashlane: Plans and Pricing

Now that we’ve reviewed the plans from LastPass and Dashlane, how do they measure up against each other?

If you don’t want to spend money on a password manager, LastPass is the way to go. This is because Dashlane’s free version is only available on one device and has limited password storage. If you are willing to spend a few bucks a month, Dashlane is the more worthwhile choice. This is because the paid versions offers everything that LastPass does, with the added benefits of auto-import, the Password Changer, back up, and better customer support (as you’ll see below).

Dashlane is also the better choice for a paid version because LastPass has a no-refund policy, while Dashlane has a 30-day money back guarantee and returns your money promptly upon request.

Winner: Dashlane Premium

LastPass vs Dashlane: Ease of Use and Setup:

LastPass offers one-click installation and is really ease to set up. When you install it, it detects the browsers on your device and asks which ones you want to install a browser extension on.

LastPass vs Dashlane: Ease of Use and Setup:

The main downside to installing LastPass is that it doesn’t automatically import your passwords (unlike Dashlane!). This can be a pretty big deal to people who aren’t computer-savvy. As for actual use, it’s really easy, and the desktop and mobile versions are similar.

Dashlane has a similar-easy installation process, with the added benefit of automatic password import. And that’s a big benefit! Like LastPass, Dashlane will also automatically prompt you to add browser extensions and has virtually identical mobile and desktop versions – it really doesn’t get better than that.

LastPass vs Dashlane: Ease of Use and Setup:

Both password managers capture and store passwords as you surf the net. They will also both sync across your devices (Dashlane, only the Premium version).

Winner: Dashlane

LastPass vs Dashlane: Security

Both LastPass and Dashlane offer 2-factor authentication; they also protect your info with AES-256 encryption and your data is transferred via SSL encryption (all industry-standard). Neither brand stores your info on its servers, which means that if you don’t set up emergency access and you get locked out of your account, your data is lost forever. On one hand, that makes it very secure; on the other hand, if you want back-up, you better do it manually.

As we mentioned above, both LastPass an Dashlane offer secure password generation; LastPass with its Security Challenge and Dashlane with its Password Changer. Both are really high-level in terms of password generation, but the benefit of Dashlane is that it can change multiple passwords at once. None of its competitors come close!

One other factor to consider is what happens if you forget your master password? With Dashlane, if you forget it and haven’t set up emergency contacts, your passwords are lost forever. With LastPass, if you forget it, you can regain access to your account using mobile account recovery, a password hint, recovery password, SMS recovery, or reverting to an old password. This, in my opinion, is really important.

Winner: LastPass

LastPass vs Passlane: Customer Support:

While LastPass and Passlane offer a similarly high-quality product, Passlane’s customer support far surpasses that of LastPass. True, neither company offers has phone availability, but Dashlane offers live chat in English from 9:00 am to 6:00 pm EST and also has more responsive email support. Support is available in English, French, and German. English support is 7 days a week, and French and German are Monday-Friday, 9:00 am-6:00 pm EST.

LastPass customer support, on the other hand, is so hard to find I actually had to do a manual search to find out how to reach them. And even then, the “contact support” button was hard to spot.

LastPass vs Passlane: Customer Support:

Once I found out how to contact customer support, it took 3 days to get a response – and that’s with the Premium version! Premium subscribers are supposed to get priority support; I shudder to think how long it would take an unpaid subscriber.

LastPass vs Passlane: Customer Support:

LastPass, I’m disappointed in you.

Winner: Dashlane

The Bottom Line on LastPass vs Dashlane:

You can’t beat the free version of LastPass – it offers a comprehensive set of features, including unlimited passwords and devices, and automatic sync. The free version of Dashlane is seriously lacking since it’s limited to one device and 50 passwords.

However, when it comes to the Premium versions, Dashlane wins. Dashlane Premium comes with unlimited password storage and unlimited devices, and that means that Dashlane’s truly impressive features are no longer overshadowed by basic limitations. These features include one-click installation, automatic password import, password changer, back up, VPN, identity theft protection, responsive customer support, and more. A truly impressive package!

Whether you opt for the free version of LastPass or the Premium version of Dashlane, you can rest assured that you’ll be getting one of the best password managers on the market today.

About the Author

Felicity Kay
Felicity Kay

Stay up to date on the latest cybersecurity software by following SafetyDetective's own Felicity Kay.

Transparency and Trust – We pride ourselves on being the only site where users can freely contribute and share their reviews on any antivirus with other community members. When you visit an antivirus site we link to, we sometimes get affiliate commissions that support our work. Read more about how we operate.