Norton 360 Antivirus Review 2025: Is It Actually Worth It?

Norton 360 is my favorite antivirus in 2025. It has a powerful anti-malware engine, a wide range of internet security tools, an intuitive online dashboard, and good customer support, all for a better price than most competitors.

Its anti-malware engine uses machine learning, advanced heuristics, and a malware directory to identify threats. During my testing, Norton detected every malware file without slowing down my system or generating false positives.

Norton also comes with the following features:

• Firewall.
• Web protection.
• VPN (virtual private network).
• Password manager.
• Parental controls.
• Device optimization.
• Cloud backup.
• Webcam protection (Windows only).
• Identity theft protection (select countries only).
• AI-powered scam protection.
• And a lot more…

Norton is the best antivirus around, but it isn’t perfect. Its desktop app is a little clunky, and its mobile protections are split across several apps. While Norton’s VPN offers excellent security features like a no-logs policy, 256-bit AES encryption, and a good network of servers worldwide, it isn’t as fast as competitors and doesn’t work with BBC iPlayer. That said, it’s still among the best antivirus-bundled VPNs on the market.

While I have some complaints, I still think Norton 360 provides excellent value. Norton offers a wide range of plans, and most include more features than competitors. Plus, Norton comes with a 60-day money-back guarantee and regularly offers free trials.

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Norton 360 Full Review — Complete Internet Security (Our Favorite Antivirus in 2025)

Norton 360 has a lot more security features than most competing antiviruses. Even on the cheapest plan, you get a top-notch anti-malware engine, a firewall, anti-phishing protection, a password manager, 2 GB of cloud storage, Genie (AI-powered scam protection), and a 100% Virus Protection Promise.

Upgrading to Norton’s best-value plan, Norton 360 Deluxe, lets you cover up to 5 devices. It also adds parental controls, a VPN with no data limitations, dark web monitoring, webcam protection, a privacy monitor, up to 50 GB of cloud storage, and more. Users in the US and other select countries can access up to 500 GB of cloud storage and Norton’s comprehensive identity theft protections as part of Norton’s LifeLock plans.

All of Norton’s packages are priced similarly to competing products like Bitdefender and McAfee — but Norton also offers a generous 60-day money-back guarantee with all of its plans.

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Norton 360 Plans & Pricing — Great Value Across All Devices

Norton provides a variety of annual plans for users worldwide. At $29.99 / year*, the basic AntiVirus Plus plan is cheaper than Norton’s 360 plans, but it doesn’t include the VPN, webcam protection, and other additional features that make Norton 360 a comprehensive security suite.

Norton also offers LifeLock identity theft protection plans for users in select countries — you can read more about that below.

All Norton plans offer a 60-day money-back guarantee. It’s also very easy to cancel your Norton subscription and get a refund. You’ll get a full refund if Norton can’t remove a virus from your system through the Norton Virus Protection Promise, too.

Here’s a quick overview of all of Norton’s plans:

Norton 360 With LifeLock Plans & Pricing — Top-Notch Identity Monitoring in Select Countries

Norton offers 2 annual LifeLock plans for users in select countries. These plans include all Norton 360 features and add advanced identity theft tools and identity restoration assistance.

Here’s a quick overview of the Norton 360 with LifeLock plans:

Norton Plans & Pricing (For Business Use) — Affordable Protection for Small Businesses

Norton offers 2 plans for protecting your small business. Both include Norton’s top-of-the-line antivirus, plus some nice extras for securing your data and wider network.

Here’s an overview of Norton’s business plans:

Norton Security Features — 100% Malware Protection With Great Extras

Anti-Malware Engine — Perfect Detection Rate & Impressive Real-Time Protection

Norton’s malware scanner is one of the best around. I tested it with a database of nearly 1,000 malware files, including viruses, exploits, worms, trojans, backdoors, keyloggers, rootkits, ransomware, spyware, cryptojackers, and PUPs (potentially unwanted programs). It caught 100% of the malware samples. The anti-malware engine draws on a massive malware directory, heuristic analysis, and uses machine learning. Only a handful of competitors can boast a similar malware detection rate (like Bitdefender).

Norton’s real-time protection is equally impressive. After testing Norton’s full scan, I tried to download the same 997-file malware database in the form of plain files, zipped files, and even encrypted files. Norton blocked all of the plain files before my computer could download them, and it blocked all of my zipped and encrypted malware files the moment I attempted to decrypt them.

Norton’s full disk scan took about 40 minutes on my desktop computer and finished scanning my laptop’s smaller hard drives in less than 15 minutes. In both cases, this was faster than most competitors. Norton also offers a wide variety of other scan options. You can also exclude folders from all scans and create scheduled scans of any type. Here are your options:

• Smart scan — Quickly scans parts of your hard drive for malware and checks for Wi-Fi issues, junk, registry problems, and other things that could impact performance.
• Quick scan — Scans areas where malware is most commonly found, such as temporary files, running processes, and system files.
• Full scan — Checks your entire hard drive for malware.
• Targeted scan — Looks for malware in a specific folder or drive.
• Startup scan — Checks for threats in the deepest part of your system.
• Explorer scan — Scans for threats using the Windows context menu.
• Custom scan — Create and schedule custom scans that look for threats in a specific set of folders.

I really like that Norton automatically detects when your apps are in full-screen mode — it won’t give you any notifications or initiate any scans while you’re playing games, watching movies, or using any other full-screen app.

Overall, Norton’s malware scanner is excellent — the full system scan detected all of my test malware without slowing down my PC, and the real-time protection blocked all of the malware samples I tried downloading. I also like that Norton offers several scanning options, including a quick and custom scan, and I found it very easy to schedule scans.

Smart Firewall — Highly Customizable + Blocks Every Network Intrusion

Norton includes a Smart Firewall that offers significant improvements over built-in firewalls. It provides ARP and DNS spoofing protection, SSL man-in-the-middle attack detection, port access detection, and a ton of customization options for advanced users (much more than competitors like McAfee). In my testing, Norton detected every network intrusion, including a few instances that my Windows firewall failed to block.

There are tons of options when it comes to how Norton’s firewall operates. For example, you can make it so all new apps are blocked from connecting to the internet or allow all apps to connect automatically. There’s also Ask Mode, which makes it so Norton alerts you whenever a program attempts to connect and lets you decide what to do, but this can get annoying. My favorite is Smart Mode, which analyzes the behavior of apps and blocks or allows them based on that.

Norton’s Smart Firewall comes out of the box with strong traffic rules. By default, it blocks dozens of connection types commonly used to spread malware and infiltrate systems. It also has rules explicitly allowing certain types of safe connections that are vital for most computer users, preventing the firewall from giving false alerts.

You can also create traffic rules of your own, something many advanced users will appreciate. It’s possible to create rules for every program installed on your PC. For instance, if you’re concerned about an app, you can block it from connecting to the internet. Most users will want to leave the firewall be, but I like how customizable it is.

Norton provides a detailed log of every network your device has ever connected to. It also gives detailed information about the network you’re currently using. It has the ability to detect whether a network is private or public. If it determines that you’re using a public network, it gets stricter in order to protect you from the dangers of public Wi-Fi.

Overall, I really like Norton’s Smart Firewall. It detected all of the network intrusions during my tests and offers an impressive range of customization options for advanced users.

Safe Web & Safe Search — Blocks Dangerous Websites & Highlights Risky Links

Norton’s Safe Web offers excellent protection against dangerous websites. In addition to blocking phishing pages, Safe Web has an Intrusion Prevention System (IPS) to keep your online transactions secure. Safe Web is integrated into Norton’s desktop and mobile apps, but you can also install the Safe Search or Safe Web browser extensions (the former is available for Chromium browsers, while Firefox and Edge have the latter). All 3 tools blocked almost all phishing sites in my testing, including many that Chrome failed to detect.

One of my favorite Safe Web features is the number of details it provides for a blocked website. When the Norton app detects a dangerous webpage, you can get a full breakdown of why Norton flagged it. The browser extensions don’t give as many details but were just as good at blocking sites in my tests. I also like how you can look up any site from the Safe Web dashboard. I looked up Pirate Bay and could see its safety rating, community rating, and more. Even if you’re not a Norton customer, you can check sites using the Safe Web website for free.

Norton’s Safe Search is a search engine that tells you whether a website is safe or dangerous. It offers color-coded assessments of search results — green is safe, orange is potentially unsafe, and red is dangerous. This color coding also works with search engines like Google, but if you install the Safe Search extension, you’ll use Norton’s search engine by default.

Safe Search is okay, but most people will want to stick with the search engine they know best. However, I got relevant results when testing it out. I appreciate how it works with links on Facebook, Twitter (“X”), and other forms of webmail. That said, Safe Web does a great job at blocking dangerous sites without any help from Safe Search. Still, I wish the more basic Safe Web extension were available on Chrome.

Overall, Safe Web provides some of the best anti-phishing protection around and gives you heaps of information about the sites it blocks. On the other hand, I wasn’t too impressed with Norton’s Safe Search — it isn’t very accurate, labeling unsafe sites as safe and vice versa.

Ransomware Protection — Customizable Defenses Against Ransomware Attacks

Norton’s ransomware protection is both effective and customizable. To test it, I tried downloading a ransomware simulator containing 25 different ransomware attacks, and Norton immediately blocked the download. This really impressed me as Malwarebytes only blocked two-thirds of the ransomware files I tried downloading in my tests.

However, for the sake of testing, I whitelisted the simulator and initiated the ransomware attacks. I’m happy to say even with the simulator in my computer’s whitelist, Norton blocked a wide range of the individual ransomware attacks.

I also really like the customization aspect of Norton’s ransomware protection. By default, it protects all data belonging to dozens of file types that often contain sensitive information (like documents, pictures, videos, and more). You can manually add additional file types or specific folders to the list of protected items. As an added bonus, you can block apps from accessing sensitive files.

Overall, Norton gets you excellent protection against ransomware attacks. It blocks ransomware files before they can run and has great detection rates. It’s also easy to customize if you want to protect additional files and folders.

VPN (Virtual Private Network) — Unique Encryption Protocol, Kill Switch & Lots More

A lot of antiviruses include bundled VPNs, but I think Norton’s VPN is one of the very best in 2025. One of the best things about it is its unlimited browsing data (even on the cheapest 360 plan). Many other antivirus-bundled VPNs set a cap on your data on their lower-tier plans, like Bitdefender and Panda Dome.

Norton VPN provides industry-standard VPN security features like 256-bit AES encryption, a kill switch (on Windows and Android only), and a no-logs policy, plus extras like Wi-Fi security, split-tunneling (again, on Windows and Android only), an ad tracker blocker, and Tor compatibility. Like many of the best VPNs out there, it uses the WireGuard protocol.

The VPN also has 2,000+ servers in 29 countries, which is about the average server network size for a VPN included with an antivirus package, but it’s nowhere near as big as a standalone VPN like ExpressVPN, which has servers in 105 countries. That being said, Norton VPN has servers based in 6 continents, so most users can connect to a server close to them to get the fastest speeds.

In my speed tests, Norton’s VPN wasn’t nearly as fast as some antivirus competitors like TotalAV or Bitdefender, but it wasn’t the slowest either.

I first ran a test from my local network without a VPN. Then, I ran the speed test with Norton’s VPN connected to a local server in the US. My results are below:

As you can see, Norton’s VPN affected my download speed. That said, I could still stream HD video and browse the web without any noticeable slowdown.

Here are my speeds connected to a server in the Netherlands from my home in the US:

While my download speeds were still good enough to quickly download large files, my ping increased, which caused websites to load in about 4 seconds. However, videos started right away.

Norton’s VPN works with Netflix, Max, Amazon Prime, Disney+, and more. However, it doesn’t work with BBC iPlayer. If you’re looking for a VPN that’ll work with all the main streaming sites, see the top VPNs for streaming here.

While Norton supports torrenting, P2P traffic is only allowed on dedicated servers — and you can’t manually connect to a server of your choice. Instead, the VPN automatically connects you to a P2P server. Unfortunately, you don’t get to choose where the server is. At different points, I was given an IP in India, the UK, the Netherlands, and the US. It’d be great if you could choose a close server to optimize download speeds. There are tons of capable torrenting VPNs out there that let you choose your server.

Overall, it’s one of the best antivirus-bundled VPNs on the market. It’s not as good as a standalone VPN, but it provides encrypted web access across various servers around the globe and has a strict no-logs policy, an easy-to-use interface, a kill switch, and unlimited browsing data.

Read the full Norton VPN review here

Password Manager — Best Antivirus-Bundled Password Manager in 2025

Norton’s password manager is surprisingly good. It may not be as comprehensive as standalone password manager apps like 1Password or Dashlane, but it’s simple, secure, and includes a few useful extra features.

Here’s what’s included in Norton’s password manager:

• Secure 256-bit AES encryption.
• Unlimited password, address, credit card, bank account, and note storage.
• Synchronization across PCs, Macs, Androids, and iOS devices.
• Browser extensions for Chrome, Firefox, Edge, and Safari.
• Auto-save and auto-fill.
• Password generator.
• Password vault auditing.

All of Norton Password Manager’s features work great, especially the auto-fill function, which fills in your login information with a single click.

I also like Norton’s vault auditing tool, which shows which passwords are insecure, too simple, repeated, or too old, and it’s automatically updated so you can examine your login security each time you look at your password vault.

Norton’s password manager also includes a mobile login option, which allows you to log into your vault using your mobile device instead of your master password.

You can protect your password vault using two-factor authentication (2FA), too, which lets you use your cell phone, authenticator app, or security key as a second form of identification. However, I wish 2FA was tied to the password manager, not just your Norton account. If hackers breach your Norton account, they only need your master password to breach the password manager.

With that in mind, Norton’s password manager isn’t perfect. The first problem I encountered was Norton’s minimal account recovery options and lack of emergency access. If you forget your master password, you only have 2 options. The first is to log into Norton’s mobile app using biometrics and reset your master password in your account settings. The second involves using the recovery key. Norton suggests downloading this as soon as you set up your account, but this is easy to ignore and then your only option is to destroy your vault and make a new one.

Norton does let users create a password hint for their master password, but it’s hard to make a good hint for a string of random numbers, letters, and symbols (which is what an ideal master password will be). Some users may appreciate this lack of account recovery options — it makes it impossible for con artists to gain access to your vault — but I think most users would rather have emergency contact options like RoboForm provides.

Norton’s password manager isn’t as robust as some standalone competitors, but it’s ranked as the #1 antivirus with a password manager in 2025. It provides multi-device sync, a secure password generator, auto-saving for new passwords, auto-filling for saved passwords, mobile login, and vault health auditing; plus it’s easy to use and 100% free!

Read the full Norton Password Manager review here

Parental Controls (Safe Family) — Comprehensive Content Filtering With Tons of Extra Protections

Norton’s parental controls are some of the very best on the market — Norton ranked as the #1 best antivirus with parental controls in 2025, and it’s currently one of the top standalone parental control apps. The parental controls are available for Windows, iOS, and Android.

You can monitor up to 10 devices on most plans, which is pretty good. That said, Qustodio, my favorite parental control app, lets you monitor an unlimited number of devices.

With Norton’s parental controls, parents can:

• Accurately filter inappropriate web and app content.
• Block websites on desktop devices.
• Manage online activity during school time.
• Monitor and block apps on mobile devices.
• Monitor YouTube activity and even watch a portion of each video.
• Supervise searches on Google, Yahoo, Bing, and other search engines.
• Set time limits and schedule usage for all devices.
• Track location for mobile devices.
• Receive activity reports.
• Set emergency contacts.

Norton’s Web Supervision is great for limiting which websites your kids can access. It accurately blocked dozens of different sites during my tests — with the ability to block 45+ different categories, including “Cult”, “Hate Speech”, and even “Abortion”. It automatically sets filters based on your child’s age, but it also gives users the choice to toggle all of the parental controls separately. Plus, kids can’t use a VPN to bypass any of the blocks.

Norton Safe Family also offers a “School Time” mode, which allows access only to websites and apps that a parent deems important for their children’s education. This is an extremely helpful feature for any kids who may be involved in virtual school.

Unfortunately, Norton’s parental control app has a few issues. It doesn’t work on Mac computers, and most features don’t work on Chromebooks. It’s too easy for a tech-savvy kid to bypass the web filter and YouTube and search monitoring on Windows, too, but parents are notified if a child removes the extension or app.

However, overall, I was impressed by Norton Safe Family — its content filtering, app blocking, usage limits, location tracking, and YouTube monitoring features work well. You can get the parental controls bundled with Norton’s Deluxe plan, or as a competitively-priced standalone yearly subscription, which costs $49.99 / year*.

Read the full Norton Family review here

Privacy Monitor — Stops Data Brokers From Harvesting Your Information

Norton’s Privacy Monitor helps you purge your personally identifying information (PII) from data brokers. Data brokers harvest metadata from thousands of different sites to build an identity profile and then sell that aggregated information to the highest bidder. At the moment, Privacy Monitor is only available in the US.

Norton checks all of the major data brokers for your information and links you to the page where you can request your personal details be removed. Alternatively, you can pay extra for Norton’s Privacy Monitor Assistant service and have a Norton employee handle the data brokers for you. Norton found 61 sites that exposed my personal information. It was easy to request the removal manually, and it took me less than 2 minutes to complete most data brokers’s suppression forms.

Overall, Norton’s Privacy Monitor is a simple but useful tool that makes it easy to remove personal information from the major data broker directories with a few clicks. The feature is not unique — McAfee offers something similar with its Personal Data Cleanup feature — but it works well.

Device Optimization — Decent Speed-Up Tools (With an Excellent Upgrade Available)

Norton’s default system tune-up tools are fast and efficient but pretty basic. This is what Norton offers for its base device optimization package:

• Optimize disk — Defragments your hard drive.
• File cleanup — Trashes temporary files from Windows and web browsers.
• Startup manager — Allows you to choose which programs run on startup.
• Software updater — Identifies out-of-date programs and links you to the latest version.

Each of these worked well in my tests. When I ran the software updater on my Windows 11 machine, it found 6 outdated programs and updated them to their latest versions with just a few clicks. Norton also makes it easy to exclude programs you don’t want to update. While I don’t recommend doing this (as hackers can exploit outdated programs), advanced users can easily choose to stay on older versions.

I was pleased to see that Norton prompted me to turn on automatic updates (something most users ought to do). I just wish Norton’s optimization tools also updated drivers like Avira does (you need to buy Norton’s driver updater separately).

Users who upgrade to Utilities Ultimate get a much better system tune-up package. Utilities Ultimate cleans up more kinds of junk files, broken shortcuts, and fixes registry issues. It also provides performance statistics and tools that help uninstall apps, free up RAM, and shred files. It’s too bad that not even Norton’s most comprehensive bundles include these features. Norton’s built-in system tune-up tools are pretty good, but it’s a shame that none of the antivirus bundles come with Utilities Ultimate. If you upgrade, you’ll get some of the best optimization tools on the market.

Dark Web Monitoring (Select Countries Only) — Live Agents Notify You About Breaches Containing Your Info

Norton’s dark web monitoring feature scans dark web forums, credit reports, and breach databases to notify users when their information has been leaked. Dark web monitoring is available to users in 30+ countries, including the US, Japan, Australia, New Zealand, and more than 10 countries in Europe like the UK, Germany, Switzerland, and Denmark.

Norton’s dark web monitoring scans for an impressive array of personally identifying information (PII), such as:

• Bank account numbers.
• Credit cards.
• Addresses.
• Driver’s license information.
• Insurance numbers.
• And lots more…

The exact list depends on the country, but Norton improves on most data breach monitors because, in many cases, it uses live human agents who are paid to infiltrate dark web forums — Norton’s dark web assistants can find data that most companies can’t, and they can give you advice and feedback if your information is found on the dark web. This “real person” approach is much more effective than database-based breach monitors from competitors like Kaspersky.

Furthermore, dark web monitoring is always active once you enter your information. When any of your data is discovered, Norton’s dark web monitoring team will notify you and provide instructions on making the necessary changes to protect your identity and accounts.

Overall, Norton’s dark web monitoring is really good, and it gets even better for US users who can access Norton’s LifeLock identity protection services.

Identity Theft Protections (LifeLock) — Comprehensive Credit Services & Protections to Prevent Fraud

Norton’s LifeLock identity protections include a huge number of features, such as:

• Credit report monitoring.
• Social security monitoring.
• Stollen wallet protection.
• Monetary compensation in the event of identity theft.
• Live identity recovery assistance.
• Legal assistance.
• Credit freezing.
• Court record, 401k, social security, and ID monitoring.

I think LifeLock’s identity theft protection services are some of the best out there. Live credit report monitoring gives you notifications about any loans, purchases, investments, rental applications, or credit card applications that include any of your personal identifying information. The top LifeLock plan compiles this data from the top 3 credit reporting services in the US, while the lower-tier plans only monitor a single bureau. So, if anybody is trying to use your information, LifeLock will notice and notify you.

I like that LifeLock Select offers up to $1,050,000 in insurance payouts and legal assistance in the event of serious identity theft. I don’t have anywhere close to a million dollars, so I was happy to sign up for Norton’s LifeLock Select plan. This plan covers a $25,000 payout for identity theft-related damages, $25,000 in personal expenses reimbursement, up to $1M in legal aid for identity theft victims, and access to Equifax’s credit monitoring network and LifeLock’s in-person identity recovery services. The highest-tier plan can pay out up to $3M.

There are a couple of things I don’t like about LifeLock’s protections —  they’re only available to users in certain countries, such as the USA. Other countries are limited to using Norton Identity Advisor Plus, which has fewer features. McAfee provides identity theft protection for users in more countries for less than LifeLock — but McAfee’s protections aren’t nearly as comprehensive as LifeLock’s. Adding extra family members to the LifeLock protections is also a bit pricey, and Norton could clarify that only the primary account holder is covered in the listed price.

Basically, if you’re in an eligible country, Norton’s LifeLock plans are the best choice on the market if you want to protect your finances, identity, investments, and personally identifying information.

Read the full Norton LifeLock review here

Cloud Backup — Up to 500 GB of Secure Storage Space

Norton’s Cloud Backup is pretty good but limited to PC users. Norton’s backup tool is integrated into the antivirus app, and you can access it from anywhere through your web dashboard. Beyond that, it’s basically identical to well-known cloud storage tools like Dropbox, OneDrive, and iCloud. It offers the following options:

• Schedule backups.
• Back up specific files or folders.
• Remove or save backed-up files on your local disk.
• Back up to the cloud or a local disk.
• Create and manage local backups.

Cloud Backup works pretty well — it automatically selected and backed up 50 GB of my important files, most of which were media files like .mov, .jpeg, .doc, and .wav. However, I found it better to select specific folders to back up. For me, this was because Norton initially wanted to back up tons of miniscule images, sound, and text files associated with the video games I play. If you’re not a gamer, this probably won’t be an issue.

Despite the name, you can also use the tool to create local backups on your device or an external drive. Obviously, a local backup won’t be as secure as one stored in the cloud, but I like that Norton makes it easy to create one (or more!).

Norton’s backup isn’t going to win any awards for innovation, but it’s a perfectly functional solution for protecting user data in the cloud (and it’s a good choice if you’re not already using a cloud storage app to protect your data). Depending on which Norton plan you subscribe to, you can get 2 to 500 GB of storage using Norton’s Cloud Backup feature, which is more than you can get from competitors like Kaspersky, which only offers a Dropbox account with 2 GB.

Additional Features — More Extras Than Most Competitors in 2025

Norton 360 has a lot more extra features, including:

• Genie Scam Protection — AI-powered protection against web and SMS scams, including an interactive scam assistant and a dashboard showing you what scams have been detected (plus Safe Email and Safe Call tools on the LifeLock plans).
• PC SafeCam (Windows only) — Webcam protection ensures your PC’s webcam isn’t being remotely controlled by a third party.
• Spam filter — Automatically filters out spam emails and allows you to set up exclusion lists for trusted emails and manually block untrustworthy emails.
• AntiTrack (separate add-on) — Blocks online trackers and disguises your digital fingerprint, allowing you to browse the internet privately.
• Safe Email — For an extra fee, Norton will monitor up to 5 email addresses for malicious messages, including phishing attempts, scam emails, and malware.
• Private Browser (free) — Norton Private Browser is a secure web browser that protects online activities. It blocks ads, trackers, and browser fingerprinting.
• Sandbox — Allows you to run applications or browse the web in an isolated environment, preventing potential threats from affecting your main system.
• Driver Updater (paid add-on) — Scans your system for outdated, corrupt, or vulnerable drivers and updates them to the latest versions. Keeping drivers current helps reduce crashes, freezes, and security vulnerabilities.
• Email Protection — Checks incoming and outgoing emails for threats.
• Rescue Disk — Create a bootable version of Norton, which you can put on a USB stick to save seriously damaged devices that can’t even boot up.

Norton 360 Ease of Use & Setup — Easy Installation + Intuitive User Interface

Norton 360 is a big program. Even its lowest-tier package includes many features that other top internet security suites don’t have. It does have a learning curve, but Norton made some pretty good design choices to minimize it. That said, there are also a few poor choices that make some features more complicated than they need to be.

Norton has a clean, modern interface. All key features are present on the home screen, and you can easily access all customization options from the sidebar. The Run Smart Scan button is front and center, and you can run other types of scans by clicking the Scans button.

You can access the VPN through the home screen or under the Privacy tab, where you’ll also find SafeCam and a link to the Privacy Monitor.

I like how Norton provides a feature setup wizard for beginner users. It notified me that regular scans would run each week and told me how to alter the scanning schedule. It also walked me through enabling cloud backup, the VPN, and setting up the password manager. If you don’t want to set everything up at once, you can click Set Up Protection on the toolbar at any time to view the tutorial again.

I found some features a bit difficult to find. For one, the firewall wasn’t under Security for some reason. Instead, it’s under the Advanced Security subtab (as is the sandboxing tool). Luckily, the app has a search function that can take you to every feature and customization option. In my book, this more than makes up for any issues I might have had with the UI.

Much of the desktop app is taken up by customization options. For advanced users, this is great. For everyone else, Norton has designed the app in such a way that these toggles don’t get in the way or overwhelm.

The web dashboard is cleanly laid out, responsive, and includes most of Norton’s features outside the realm of device security. It’s the easiest way to access Privacy Monitor, parental controls, and identity alerts. It also provides links to every device security app.

Overall, Norton is easy to use, intuitive, and has more features than competitors.

Norton 360 Mobile App — Easily Among the Best Mobile Antiviruses in 2025

Norton’s mobile protections for Android and iOS are both really good — but I wish the company would bundle all of Norton’s security tools into a single app.

Norton offers a ton of protections for mobile users:

• Malware scanner (Android only).
• App Security.
• App Advisor (Android only).
• Device Report Card (iOS only).
• Web protection.
• Genie Scam Protection (SMS and web).
• Wi-Fi network monitor.
• VPN.
• Device security.
• SMS spam filter.
• Secure calendar (iOS only).
• Ad blocker (separate app for iOS only).
• Password manager (separate app).
• Parental controls (separate app).
• LifeLock identity theft protection (separate app).

I really like Norton’s App Security feature, which lets Android users know which apps have privacy risks, how much data they collect, how many permissions they require, and whether there are any issues with their privacy policy. It also scans apps in the Play Store before you download them. I appreciate this dual approach to app security, where you can check both existing and new apps for security risks.

iOS users get a Device Report Card, which generates monthly reports on their device’s security. It contains a list of dangerous websites you visited, unsafe networks you connected to, and invasive apps you downloaded.

I also really like Norton’s web protections for mobile. Both mobile apps blocked harmful sites in my tests. In addition to protecting all major browsers, the Android version will also block dangerous links on social media sites like Instagram and messaging apps like Messenger. Norton’s SMS spam filter is great, too. It blocks unsafe smishing texts on both iPhones and Android devices. And the Secure Calendar feature for iOS blocks spam and phishing messages that arrive as iOS Calendar notifications.

The rest of Norton’s mobile security tools are really good, but I do have two complaints. The first is the number of apps I had to download. Norton should include the password manager, LifeLock, and Safe Family features in a single app, just like it includes the VPN. The other complaint is that some apps are unavailable in some regions, and this info is not communicated to prospective buyers.

In terms of overall device security, Norton’s mobile antivirus apps are among the best out there — they offer malware protection and app security for Androids and web and Wi-Fi protections for all mobile users. All of Norton’s separate apps for password management, parental controls, and identity theft protection sync up well with Norton’s desktop app and online dashboard.

Norton 360 Customer Support — Friendly Staff, Multiple Language Options & Knowledgeable Answers

Norton offers a really good range of customer support, including telephone, live chat, frequently asked questions (FAQs), troubleshooting guides, a premium customer support package, and an active community forum. I was really impressed by how well Norton’s support page is organized: once you click on “Contact Us,” you’re taken to a page with a clearly displayed 5-step process to connect to a Norton agent, and you can easily see your progress as you pick the options that suit you best.

Norton will first try to refer you to its well-written FAQs, but if you want human help, just click Get help and pick your preferred channel. I recommend opting for the live chat: I used it a handful of times and never waited more than 5 minutes to get connected to an agent. The agents (who appeared to follow the same well-written script) were always very efficient, friendly, and knowledgeable. They were always prepared to offer remote support, accessing customers’s computers to resolve any problems.

When it comes to phone support, it’s available in dozens of languages, including English, German, Dutch, Turkish, French, and Arabic. Some of these languages are only available for phone chat during regional business hours, but I was able to chat with a surprisingly large number of agents in different countries 24 hours a day. By comparison, competitors like Malwarebytes only offer support in a few languages.

I had a great experience with a support rep in Colombia, who helped me with a bug on the Norton website. They were patient, knowledgeable, and one of the best phone support experiences I’ve had with an antivirus provider.

The only complaint I have is that the process to contact Norton’s phone support could be improved. Instead of providing a direct phone number, I had to fill out an online form outlining my issue. Norton then sent me a verification code, which I had to give to the support agent when I dialed them. However, the verification code had an expiry time, so if the agent did not answer before the code expired, I had to generate a new code. It would be more convenient if Norton provided a list of phone numbers that I could dial directly.

The FAQs and troubleshooting guides are good, and I often found that I didn’t need to escalate my issue to a live agent. The community forum is not that good, though. Most of the posts don’t get answered, and the posts that were answered were often left waiting for multiple days.

Overall, Norton’s customer support is excellent. There’s a premium support add-on called Ultimate Help Desk, but for most users, the baseline support is more than good enough. It’s available in more languages than any other product I’ve tested, and its phone and live chat representatives are generally extremely helpful and knowledgeable. There are also really informative FAQs and troubleshooting guides. Taking all this into account, I’d say Norton provides far better support than many of its competitors.

What Norton Can Do Better — There’s No Free Plan

Norton is my favorite antivirus suite in 2025, but it isn’t perfect. For starters, Norton is also missing anti-theft tools for phones and laptops. With Bitdefender, you can make your lost Android or laptop emit an alarm sound, lock a device behind a code, or even remotely wipe a stolen device. ESET also gives you the option to take photos through a lost phone — meaning you might be able to nab an image of a potential thief. Norton still has great mobile apps with unique features (including Wi-Fi report cards that the competitors lack), but if it added anti-theft protections, it would be well on its way to being perfect.

Secondly, some of Norton’s more common features are locked behind paywalls. For example, if you want a file shredder, you need to purchase Norton Utilities Ultimate, but Bitdefender includes a file shredding service in its Antivirus Plus plan. Likewise, if you want to update drivers with Norton, you need to buy Norton Driver Updater, but Avira includes a driver updater in its Internet Security and Prime plans.

Overall, I don’t think any of the areas where Norton could be improved are a deal breaker. It’s still the best antivirus I’ve ever tested. I just think that, with these slight improvements, it would be miles ahead of any of its competition.

Is Norton 360 the Best Internet Security Suite for 2025?

I’m very confident in calling Norton the best antivirus software on the market in 2025. Norton detected every single malware file in my testing — its anti-malware engine uses a vast malware directory, advanced heuristics, and machine learning to synthesize the best parts of traditional and modern antivirus detection. There are a few other programs with near-perfect detection rates — McAfee and Bitdefender, for example — but Norton’s layered approach to malware protection remains the best.

Norton’s web protections are really good, too. Safe Web offers anti-phishing protection far superior to what you get with Chrome or Firefox. Moreover, Norton also offers free extensions in addition to the web-protection tool integrated into the antivirus. Plus, it also provides an Intrusion Prevention System for an extra layer of security during financial transactions and excellent malicious link scanning capabilities. And the addition of AI scam protection offers even more protection against suspicious text messages and websites.

Norton also has comprehensive parental controls, a good password manager, and excellent dark web monitoring (which uses real people to uncover data breaches). For users in select countries, Norton’s LifeLock protections provide a huge network of PII (personally identifying information) monitoring tools, as well as up to $1 million in reimbursement for the legal costs of identity theft, up to $1 million in personal expense reimbursement, and a further $1 million for any money stolen.

Norton’s VPN is another plus point — it comes with unlimited data on all 360 plans, it’s good for secure browsing, the dashboard is easy to use, and you can buy it as a separate purchase for a pretty affordable price.

Overall, Norton is the best internet security suite you can find — it provides unbeatable malware protection, it bundles almost all of the internet security tools available on the market into a single program, and it provides excellent value for virtually all types of users. You can try out Norton risk-free with a 60-day money-back guarantee.

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