Malwarebytes Review: Quick Expert Summary
Malwarebytes is a minimalistic, easy-to-use antivirus that provides good protection against malware. However, it doesn’t have as many essential protections as the best antiviruses of 2025.
Malwarebytes detected 95% of the malware files I downloaded during my tests, which is a good result. Its real-time protection also performed well, blocking 98% of malware files.
It comes with a few handy extras, including Browser Guard, a free browser extension that blocks trackers, pop-up ads, phishing sites, and exploit attacks. The Malwarebytes Plus plan includes a secure VPN for hiding online activity, though it lacks the advanced features of standalone VPN competitors. There’s also identity theft protection for users in certain countries, featuring dark web monitoring, social media monitoring, and, if you’re in the US, credit monitoring and identity insurance.
That said, Malwarebytes falls short on some premium antivirus perks, such as advanced ransomware protection, a built-in firewall, and full-featured parental controls. It’s a solid pick if you want a no-frills antivirus, but it doesn’t match top competitors like Norton or Bitdefender. Still, it’s affordable, offers a 14-day free trial, and backs all premium plans with a generous 60-day money-back guarantee.
September 2025 update: We updated this review after retesting Malwarebytes across different operating systems and rechecking its performance metrics. We also added newly introduced Malwarebytes features and included the latest updates on available subscription plans and pricing.
Malwarebytes Full Review — Core Security Tools in a Simple Package
Malwarebytes has all the core security features of an antivirus program, including real-time malware protection, ransomware protection, and web protection. It also offers identity theft protection. However, it has fewer advanced features than its top competitors. For instance, it lacks a password manager, built-in email protection for individual users, or comprehensive parental controls for family safety.
Malwarebytes’s top plans include a VPN, but competing brands like Norton and TotalAV offer better VPNs and a wider range of extra tools.
However, Malwarebytes is still an excellent low-cost option if you’re looking for a basic, no-frills antivirus that offers good malware protection.
Malwarebytes Plans & Pricing (For Personal Use) — Low-Cost Plans Covering up to 20 Users
Malwarebytes offers 1 free plan and several paid plans on 1- and 2-year subscriptions. The paid plans have inconsistent names across Malwarebytes’s landing pages, but at checkout, they fall into these categories:
- Standard.
- Plus.
- Ultimate.
Malwarebytes also offers 3 family plans for US users. These plans are the same as the Standard, Plus, and Ultimate plans listed above, but cover more devices at a lower price. The Ultimate and Ultimate Family plans also come bundled with Malwarebytes’s identity theft protections.
All of Malwarebytes’s paid plans include a risk-free 60-day money-back guarantee (the same as Norton). There’s also a 14-day free trial of Malwarebytes Standard or Plus.
Note: Depending on location, Malwarebytes may have plans with different names, features, and subscription durations.
Here’s a quick overview of Malwarebytes’s personal plans:
Malwarebytes Free — Decent Option for Virus Removal
Malwarebytes Free only includes the on-demand malware scanner and Browser Guard extension. I only recommend this plan if you’re looking for a quick way to remove an existing malware infection from your device.
However, if you want comprehensive protection, Malwarebytes Free isn’t good enough, as it doesn’t have real-time protection. Competitors like Avira Free include real-time malware protection and additional features like system tuneup tools and a VPN — so if you want a free antivirus, there are better options.
That said, Malwarebytes Free comes with a 14-day free trial of Malwarebytes Standard for Windows and Mac devices (you can download a separate free trial of Malwarebytes Plus) and a 7-day free trial for Android and iOS devices, so you can test all the premium features risk-free. Plus, I like that it comes with data breach analysis.
Malwarebytes Standard — Basic Security
Malwarebytes Standard offers malware scanning, real-time protection, and web protection for $55.99 / year to protect 1 device on the 1-year plan. You can cover between 1 and 20 devices (with the price varying accordingly), including Windows, Mac, Android, and iOS devices.
The real-time protection alone is worth the upgrade to Standard. It means you get layers of added protection against online scams, phishing, ransomware, PUPs, and exploit attacks.
Malwarebytes Standard is more expensive than its top competitors (such as Norton or Bitdefender), despite both Norton and Bitdefender offering better malware detection rates, phishing protection, and numerous additional features. It’s not the best antivirus software in 2025, but it’s a decent option for users looking for a straightforward yet effective internet security solution.
Malwarebytes Plus — Security & VPN
Malwarebytes Plus includes all the features of its Standard plan plus a VPN for $79.99 / year for 1 device on the 1-year plan. This is a good plan if you want to combine Malwarebytes’s strong antivirus and phishing protection with a reliable VPN.
The VPN features a kill switch, supports P2P file sharing, and offers split tunneling; however, it doesn’t work with streaming sites or in countries with restrictive internet access. If you’re looking for a good VPN for streaming and full internet freedom, I recommend ExpressVPN.
Malwarebytes Plus isn’t the best bargain out there: it’s more expensive than the top antivirus competitors that come with way more features. For example, Norton 360 Deluxe offers real-time malware protection, web protection, a firewall, a VPN, a password manager, identity theft protection, 50 GB of cloud storage, and more, for just $49.99 / year*.
But if you’re interested in Malwarebytes, you can test the antivirus and VPN with a 60-day money-back guarantee and see whether it’s the right choice for you.
Malwarebytes Ultimate — Security With VPN & Identity Protection (Select Countries Only)
Malwarebytes’s top-tier antivirus plan includes all the features of its Plus plan as well as some identity theft protections (listed below) at $139.99 / year to cover 1 device on the 1-year plan. Besides everything above, you get:
- $2 million for identity insurance (US only).
- Breach IQ score.
- Social media monitoring.
- Credit monitoring from all 3 major bureaus (US only).
- Advanced dark web monitoring.
- Online personal data remover.
Ultimate is a good choice for comprehensive antivirus protection, online privacy, and identity protection.
Standard Family — Strong Antivirus Protection (US Only)
The Standard Family plan offers all the same protections as the regular Standard package but covers 10–20 devices, starting at $119.99 / year.
Plus Family — Antivirus & VPN for Families (US Only)
This plan is the same as Malwarebytes Plus, but for 10-20 devices and at the comparatively lower starting price of $149.99 / year for 10 devices.
Ultimate Family — Security With VPN & Identity Protection (US Only)
The Ultimate Family plan gives you the same features as the Ultimate plan, with coverage extended to 10-20 devices. Prices start at $199.99 / year for 10 devices.
Malwarebytes Plans & Pricing (Identity Theft Protection) — Comprehensive Identity Tools
Malwarebytes offers several plans that include varying levels of identity theft protection. These are:
- Identity Essential.
- Identity Advanced.
- Identity Ultimate.
All plans include premium antivirus software, Browser Guard, and Privacy VPN, with tiered levels of ID theft protection.
Note: Depending on location, Malwarebytes may have plans with different names, features, and subscription durations.
Here’s an overview of Malwarebytes’s identity theft protection plans, focusing on the 3 available for US users:
Identity Essential — Basic Identity Theft Protection (US Only)
Malwarebytes Identity Essential costs $129.99 / year for 1 device on the 1-year plan and is a solid entry-level option for US customers looking to secure 1 to 20 devices with essential identity theft safeguards. This plan includes:
- The premium antivirus app and Browser Guard for antivirus and web protection.
- Privacy VPN for maintaining anonymity on the web.
- Identity theft tools like web-wide monitoring and alerts for compromised credentials.
- An insurance policy providing up to $1 million for identity restoration.
- Breach IQ score to gauge risk, and proactive notifications for leaked personal information.
The Identity Essential plan is a good start for identity protection, but it lacks some of the more advanced features found in the higher-tier options.
Identity Advanced — Enhanced Monitoring & Credit Reporting (US Only)
The Identity Advanced plan costs $224.99 / year for 1 device on the 1-year plan and builds on the Essential tier by adding:
- Social media monitoring to safeguard your online reputation.
- Credit monitoring and reporting from 1 bureau.
Identity Advanced is well-suited for users in the US who engage actively on social platforms and are concerned with their credit standing.
Identity Ultimate — Comprehensive Online Protection (US Only)
Costing $139.99 / year for 1 device on the 1-year plan, Malwarebytes Identity Ultimate is the most extensive package, including all features in the Advanced tier, along with significant enhancements:
- Identity protection insurance doubles to $2 million.
- Credit monitoring expands to all 3 major bureaus for a complete financial picture.
- Advanced dark web monitoring to alert you to any illicit use of your personal data.
- Personal Data Remover automatically removes your private details from sites that sell your data.
Identity Ultimate is tailored for those who want top-tier identity protection. While the price point is higher, the breadth of coverage is substantial, and it might be worthwhile if you’re in the US and want comprehensive identity protection.
Malwarebytes Plans & Pricing (For Teams) — Simple Security for Small & Home Offices
Malwarebytes Teams is built for small and home offices that want quick, reliable protection without the need for IT expertise. Malwarebytes Teams offers 3 plans:
- Sole proprietor.
- Boutique business.
- Small office.
Every Teams plan bundles priority 24/7 human support, an unlimited-data VPN, Browser Guard, and a 60-day money-back guarantee. All Teams plans also include malware and spyware prevention, safe web browsing, Tamper Prevention, Brute Force Protection for Windows devices, monthly security reports, and helpful extras like Windows Firewall Control. The only difference between the 3 plans is the number of supported licenses.
Here’s a quick overview of Malwabytes Teams plans:
Malwarebytes Plans & Pricing (For Business Use) — ThreatDown Powered by Malwarebytes
Malwarebytes’s business solution, ThreatDown, offers 3 plans for organizations on 1-, 2-, and 3-year subscriptions:
- Advanced.
- Elite.
- Ultimate.
ThreatDown offers straightforward cybersecurity for companies. It’s built on Malwarebytes’s tech and provides plans that protect against malware and other threats with expert support. It’s a good choice for teams without big IT budgets.
Here’s a quick overview of Malwarebytes’s business plans:
ThreatDown Advanced — Best for Well-Balanced Security
ThreatDown Advanced also covers 5–99 devices starting at $395.00 / year — also with 10% off the 2-year and 20% off the 3-year plans. It includes:
- Malware detection and removal.
- Incident response.
- Phishing protection.
- Firewall management.
- Ransomware rollback.
- Endpoint detection & response.
- Patch management.
- Managed threat hunting.
Ransomware Rollback, exclusive to ThreatDown, lets you restore files encrypted, altered, or detected up to 7 days after a ransomware attack. I like this since it’s a broader recovery window than Norton’s cloud backup, which only works if you set up backups beforehand, or Bitdefender’s ransomware remediation, which restores files during an attack but doesn’t offer days of post-attack flexibility.
For extra needs like server protection, you can add Advanced for Servers or other optional features like DNS Filtering Email Security, Premium Support, and Mobile Security. Though Ultimate still makes more sense as it already includes these.
ThreatDown Elite — Best for Expert Threat Monitoring
ThreatDown Elite covers 5–99 devices starting at $495.00 / year, with 10% off for 2 years or 20% off for 3 years. It includes everything in Advanced plus:
- Managed Detection & Response (includes 24/7 managed threat monitoring, investigation, and remediation).
You also have the same optional add-ons.
ThreatDown Ultimate — Best for Complete Security
Ultimate, starting at $595.00 / year, comes with everything in Elite, plus DNS filtering and premium support. It’s the best overall value if you need any of the above add-ons. For additional needs like server or mobile protection, you can add Ultimate for Servers or Mobile Security.
Malwarebytes Security Features — Essential Protections That Work Well in 2025
Virus Scanner — Quick Scans That Block Most Malware
Malwarebytes’s virus scanner is good — it blocks most malware on Windows, Mac, and Android devices. It uses a large database containing millions of known malware threats, including trojans, worms, ransomware, spyware, and rootkits, as well as heuristic analysis to flag new malware files that haven’t yet been added to its database. Malwarebytes also uses machine learning technology that can learn about new threats without requiring any human input.
Malwarebytes for Windows offers 4 types of scans:
- Threat Scan. Scans key areas of your device’s system, memory, and startup programs.
- Quick Scan. Checks your memory and startup programs for active infections.
- Custom Scan. Lets you pick any file or folder you want to scan (including the entire disk).
- Deep Scan. Performs a comprehensive check of your entire system, including all files and folders, to detect hidden or persistent threats.
During my tests, the Threat Scan was fast — it took 5 minutes and 6 seconds to scan over 207,000 files on my device. This is on par with competitors’ quick scans, which usually take anywhere from 1 to 5 minutes.
Before installing Malwarebytes on a Windows test device, I downloaded around 1,000 malicious files (viruses, trojans, spyware, etc.). I ran the Malwarebytes Threat Scan, which found around 76% of the files. A Deep Scan of my entire system took 1 hour 16 minutes to analyze over 1.5 million files and detected 95% of malware. This is good, but competitors like Norton and Bitdefender have a perfect 100% malware detection rate.
You can easily review and save the scan results — if you want to know more about individual detections, just click on them, and Malwarebytes will take you to a webpage explaining that kind of malware. This can help you identify false positives so you don’t accidentally remove them.
Overall, Malwarebytes has a decent detection rate of around 95%. The Threat Scan is also a good option if you want to quickly check your files for malware, and I found it easy to select whether to scan a single folder or my entire disk with the Custom Scan option.
Real-Time Protection — Great Protection Against Malicious Threats With Helpful Extras
Malwarebytes provides real-time protection in a few different ways. If you subscribe to one of the paid plans, you’ll get access to a handful of distinct layers of protection:
- Malware and potentially unwanted program (PUP) protection.
- Web protection.
- Ransomware protection (PC only).
- Exploit protection (PC only).
- App Block (Mac only).
Malwarebytes’s real-time malware protection performed really well in my tests, successfully blocking 98% of the malware I attempted to download to my device. This is a great result that’s comparable to most premium antiviruses.
There’s Tamper Protection for Windows devices, too, which prevents unauthorized changes to the Malwarebytes application and settings. During my tests, I simulated an attack where malware tried to disable the real-time protection. Malwarebytes blocked the attack and notified me about it. Likewise, Malwarebytes has brute force protection to stop unauthorized access to your PC through remote devices, which is cool.
I also like Malwarebytes’s web protection and exploit protection features. These tools work in the background regardless of which browser you’re using, and they can block phishing attacks and malicious web scripts that try to hack your computer through your browser. In my testing, the web protections blocked more phishing and exploit attacks than the built-in protections in Chrome or Firefox.
App Block prevents sketchy apps from running on Mac computers. It actively scans programs for suspicious activity. If an app comes from a shady developer or includes potentially dangerous components, Malwarebytes will automatically block it — even if it hasn’t been added to the malware database. Additionally, App Block can be used by administrators and parents alike to control what apps can be used on a Mac device.
Unfortunately, Malwarebytes’s ransomware protection isn’t as good as its other real-time protections. I used a ransomware simulator to see whether Malwarebytes could detect and block ransomware, and Malwarebytes only blocked around two-thirds of the ransomware files on my device. When I used the same simulator on Norton and McAfee, they blocked all ransomware simulations instantly.
Overall, Malwarebytes’s real-time protection is decent. The ransomware protection needs some work, but the real-time virus protection and web protections are on par with the best antiviruses on the market.
Browser Guard — Good Ad & Tracker Blocker (It’s Free!)

Malwarebytes’s Browser Guard is a free browser extension for Chrome, Edge, Safari, Firefox, and Telegram that does a great job blocking phishing sites and is also a decent ad blocker. The extension protects against malware, pop-up ads, trackers, phishing scams, and PUPs.
Browser Guard is very easy to use, as all the protections are turned on by default. However, if you’d like to turn off certain layers of protection — for example, if you know a website is safe but the extension is blocking necessary pop-ups — you can easily whitelist safe sites.
During my testing, I visited 40 known phishing sites, and Browser Guard blocked all but one, which is great.
Malwarebytes claims Browser Guard can make your browser run 4x faster by blocking ads and other unwanted content. But while it blocked about 80% of ads on ad-heavy sites, it certainly didn’t make my browser much faster. Browser Guard also struggled to block video ads on YouTube and news sites. If you’re annoyed by these types of ads, competing brands like TotalAV and Avira have better ad blockers.
Overall, Browser Guard is good at blocking most ads and effective at detecting phishing sites.
Privacy VPN (Virtual Private Network) — Basic VPN With Decent Speeds (Not Good for Streaming)

Malwarebytes’s Plus plan comes with Malwarebytes’s Privacy VPN, which has pretty good privacy protections, including:
- Servers in 49 countries.
- WireGuard protocol.
- Strict no-logs policy.
There’s also a kill switch on Windows and Mac. A kill switch shuts off your internet connection in case your VPN connection fails — a really important VPN feature.
Malwarebytes Privacy VPN has decent connection speeds. To assess its speeds, I first ran a speed test without the VPN, and then I ran another test when I was connected to a local server in the US. I also tested the VPN’s speeds while connected to distant servers.
As you can see, my connection speeds were slowed down — this is to be expected with any VPN, but I was disappointed to see my download speed cut to one-fifth of its original speed. By comparison, ExpressVPN only cuts download speeds in half when connecting to servers on another continent.
I also couldn’t get Malwarebytes’s VPN to work with popular streaming sites like Netflix. If you’re looking for a good streaming VPN, I recommend TotalAV, our favorite antivirus-bundled VPN.
Malwarebytes’s VPN supports torrenting. It also includes the handy split-tunneling feature, which allows you to decide which app traffic will go through your VPN and which app traffic will bypass it, letting you avoid unnecessary slowdowns on trusted apps.
However, Malwarebytes’s VPN doesn’t work in restricted countries. If you’re looking for a good VPN for these countries, I recommend ExpressVPN.
Overall, Malwarebytes’s VPN is basic, and there are better options out there. However, if you’re only interested in hiding your online activity and staying anonymous online, Malwarebytes’s VPN is a decent option.
Read our full Malwarebytes VPN review here
Identity Theft Protection — Straightforward ID Protection & Social Media Monitoring (With Extras for US Users)
Malwarebytes provides identity theft protection across 3 domains — monitoring your identity, tracking your credit (US only), and providing assistance in the unfortunate event of identity theft. While some features are US-only, the main identity theft protection service is available in 70+ countries, including the UK, Canada, Australia, many European countries, and various Asian, Latin American, and African countries.
It actively scans the dark web and other suspicious online domains for your personal information, sending alerts if anything concerning is uncovered. It also monitors your credit for any unusual activity, such as new accounts being opened in your name. If identity theft does occur, Malwarebytes supports you through the process of reporting the crime, disputing fraudulent charges, and restoring your identity. It also offers lost wallet assistance and insurance coverage of up to $2 million for US users and $1 million USD for users living in other countries.
An interesting aspect of Malwarebytes’s Identity Theft Protection is its social media monitoring service. This feature examines your Facebook, Twitter, YouTube, and Instagram accounts for any unusual activity or posts that may be flagged as violent, profane, discriminatory, or indicative of cyberbullying. While the intention is to safeguard your online reputation from potential threats, the extent of monitoring leans slightly towards overseeing user activity. This could be a concern when it comes to personal privacy.
That said, it can be pretty handy for keeping an eye on your kids. It works like a basic stand-in for parental controls, so if you’re worried about anything unusual happening on their accounts, adding their profile instead of your own is an easy way to monitor them.
In terms of usability, Malwarebytes directly integrates its identity theft protection into the Windows application, meaning you can scan for exposed personal data for free and manage your identity theft protection.
Malwarebytes’ ID protection tools aren’t included in all the main antivirus plans. To get these features, you’ll need one of the Ultimate plans (the names vary depending on whether you’re in the US or a different country) or the Identity plans. Luckily, all the Identity Theft Protection plans are affordable and include the antivirus and VPN.
Overall, Malwarebytes offers a straightforward, tiered approach to ID protection, allowing you to choose the level of protection you require. That said, I slightly prefer Norton LifeLock’s monitoring as it’s even more comprehensive, adding extras like 401(k) and stock monitoring, and even home title monitoring.
System Optimization Tools — Helpful Windows Utilities to Optimize Performance
Malwarebytes includes a set of system optimization and customization tools that aim to improve day-to-day Windows performance, streamline startup processes, and give you more control over how your system behaves. While they are still experimental and not as full-featured as the best PC tune-up suites, they’re a practical addition if you want quick fixes without downloading extra utilities.
The Windows Firewall Control is one of the more useful add-ons. It provides a simplified interface for managing the built-in Windows firewall, which can otherwise be intimidating. Instead of digging through the default Windows menus, I could easily block or allow applications and monitor inbound and outbound traffic directly through Malwarebytes. I also like that it has prebuilt profiles (like “Low Filtering” or “Medium Filtering”) that you can use to quickly set the level of control you want on your firewall.
Malwarebytes also bundles a variety of System Tweaks. These cover common maintenance and privacy adjustments, such as resetting the Winsock catalog, flushing network settings, or verifying system file integrity with a single click. I particularly liked the “Reset Network” option, which saved me from manually running ipconfig commands when my Wi-Fi was acting up. There are also privacy switches to disable lock screen ads, Start Menu promotions, or even Windows Copilot. From my perspective, these toggles felt like a small but meaningful way to declutter the Windows experience.
For gamers, Malwarebytes includes options to disable Game Mode, full-screen optimizations, and mouse acceleration. These tweaks won’t replace a dedicated game booster like Norton’s, but they can make a difference if you’re chasing a more consistent frame rate or precise mouse control. I tried disabling mouse acceleration through the tool, and I noticed improved consistency in FPS titles compared to when Windows had it enabled.
Under the Miscellaneous category, you’ll find quality-of-life tweaks like restoring the classic right-click menu in Windows 11, adding “End Task” to the taskbar context menu, and enabling verbose startup messages. As someone who regularly troubleshoots PCs, I found the “Show File Extensions” and “Show Hidden Files” toggles particularly useful — features that Windows buries in deep menus are now surfaced in one place.
Finally, the Startup Applications manager lets you review and disable apps that launch with Windows. During my tests, I quickly identified several resource-hogging services I had forgotten were set to auto-start (including duplicate VPN clients). Turning them off noticeably reduced my boot times. While Windows already has a Task Manager for this, I appreciated how Malwarebytes presented the information in a cleaner, less intimidating way.
Overall, Malwarebytes’s system tune-up tools are a welcome convenience. They aren’t as comprehensive as premium optimizers like TotalAV’s PC Cleaner or Avira’s tune-up suite, but they strike a nice balance between simplicity and control. If you’re already using Malwarebytes for malware protection, having these utilities built in makes it easier to maintain both security and performance without juggling multiple apps.
Malwarebytes Ease of Use & Setup — Intuitive Antivirus That’s Great for Beginners
Installing, setting up, and using Malwarebytes is very simple — it took me only a couple of minutes to download and set up the software, and I had no problems using all the provided features.
How to Install Malwarebytes (Just 3 Simple Steps):
- Go to Malwarebytes’s site and choose your plan. Alternatively, you can sign up for the free trial. Keep in mind that, while you don’t need to provide your credit card info or even your email address for the Standard plan free trial, you do for the Plus plan.
- Download the software. After the download is complete, follow the installation wizard to set it up.
- Open Malwarebytes. You can now initiate your first scan.
Malwarebytes’s interface is clean, simple, and easy to navigate. Choosing which scan you want to run, setting up a Custom Scan, and scheduling scans are pretty straightforward. All the real-time protections are also turned on by default, so most users won’t need to customize anything to be fully protected. There’s a Light and Dark theme, too.
However, I was disappointed to find that the macOS app lacks crucial real-time protections, like ransomware protection and exploit protection, which are both available on its Windows version. The macOS-only feature, App Block, which prevents apps from untrusted developers from running on your device, hardly makes up for the loss.
Malwarebytes didn’t noticeably slow down my computer’s performance. In fact, I barely noticed it was there at all. Some antiviruses can slow down a system’s performance, especially during full system scans, but Malwarebytes ran quietly in the background throughout all of my tests.
I like that Malwarebytes has a simple Play Mode on Windows devices, which hides notifications when certain apps are in full-screen mode — this is great for gaming and streaming. However, I don’t like that users need to add the apps, as competitors like Norton automatically suspend scans and notifications when an app is in full-screen mode (Norton also improves gaming performance with its excellent game booster).
There’s also Trusted Advisor, a helpful and intuitive tool that serves as a quick way to optimize your security. It gives you a security score and tells you what actions you can take to close vulnerabilities. For example, it let me know that I should add Browser Guard.
Overall, Malwarebytes is really intuitive and easy to use, it doesn’t cause system slowdown, and it even has a simple Play Mode for pausing notifications when playing games or watching movies. But its macOS app is severely limited in security features.
Malwarebytes Mobile App — Well-Designed Apps (Great for Non-Tech-Savvy Users)
Malwarebytes is available on both iOS and Android — both apps are well-designed and easy to use, but the Android app offers more functionality than the iOS app. During my tests, both worked well. I found it easy to install and use the apps, as well as access and customize all the available settings.
The Android app has almost all the same features as the desktop app (malware scanning, web protection, and exploit protection), but it also includes a couple of useful extras, like spyware protection and a privacy audit tool. I like this tool because it allows you to check which apps have what permissions. For example, you can view apps that can read your personal information, track your location, monitor calls, cost you money, and much, much more.
The iOS app doesn’t have as many features as the Android app, but it offers decent web protection, ad blocking, SMS filtering, and scam call blocking. While this isn’t much, I like how simple it is to use the app.
Malwarebytes also offers its Privacy VPN app for Android and iOS users — but unfortunately, all of my complaints about Privacy VPN’s desktop app hold true with its mobile app. Privacy VPN is slower than competitors, it doesn’t work with streaming sites, and it doesn’t work in restrictive countries.
Overall, there are better antivirus apps for both Android and iOS users — Norton is my favorite Android antivirus (includes malware protection, an app advisor, and Wi-Fi protection), and it’s also my top choice for iOS protection (comes with web protection, dark web monitoring, a VPN, and much more). But Malwarebytes is a good pick for beginners or less tech-savvy users.
Malwarebytes Customer Support — Extensive Knowledge Base, but Live Chat Can Be Frustrating
Customer support from Malwarebytes is satisfactory — it offers a helpful knowledge base, a chatbot, live chat, and support via email. However, the inclusion of phone support would be helpful. Many competing companies provide a broader set of options — for instance, TotalAV offers support through email, phone, and live chat.
The bot serves as a search tool within Malwarebytes’s knowledge base. When you type a question, the bot promptly generates a list of relevant article links from the knowledge base. The knowledge base comprises highly informative articles that comprehensively explain program usage and features.
Bear in mind that a bot may not always accurately interpret your questions. It might offer answers to similar but different questions if it encounters difficulty understanding your query. This can be annoying when you need a quick solution. This is where the bot is supposed to offer to connect you to a human support agent, but instead, it just created a ticket notifying me that I’ll be contacted by an agent via email.
Another limitation is that you need to sign in to your Malwarebytes account before you can chat with a live agent. This extra step makes it annoying for users who might only be trialing the software or seeking a quick answer.
That said, when I tried later on, I connected with a live chat agent. It wasn’t the best service ever — I had to answer a few questions for the chatbot and then wait in a queue for 5 minutes before I connected with the agent. Once I had connected with them, I felt like they were working from a script, and it was a lot of work to get an answer to a simple question. I ended up just giving up and leaving the chat.
Despite this, customer support emailed me later to apologize and gave me a better answer. It wasn’t the exact answer I was looking for, but I appreciate that they went out of their way to follow up and try to resolve my problem.
Overall, Malwarebytes’s extensive knowledge base can answer most questions, but the chatbot is pretty basic and not that helpful. Plus, the live chat can be pretty frustrating. On the other hand, the email support team is very friendly and knowledgeable.
What Malwarebytes Can Do Better — It Lacks Important Features
Though effective at stopping malware, Malwarebytes could implement some changes to earn a higher place on my list of the best antiviruses in 2025.
Browser Guard does a great job keeping you safe online, but it could be better. It blocked the vast majority of dangerous web pages in my tests and has great customization options. However, it struggles to block ads in videos and can’t block static ads as well as the best alternatives. I’d like to see this aspect improved so that Browser Guard becomes an all-purpose browser extension.
Similarly, the real-time protections are generally great, but don’t perform well against ransomware simulations. Given the dangers posed by that type of threat, I’d like to see Malwarebytes improve its ransomware protections.
Malwarebytes is also missing a few features, namely a firewall, a password manager, and full-featured parental controls. Its social media monitoring offers a basic workaround for keeping an eye on kids’ accounts, but it’s not a complete parental control solution. I’d like to see these features added.
The lack of a firewall is particularly disappointing given the problems with the native firewalls included with all Macs and PCs. Competitors like Bitdefender come with firewalls that are both more effective and customizable than what you get out of the box.
That said, Malwarebytes provides a free, Windows-only utility called Windows Firewall Control, which simplifies managing the native Windows Firewall with features like app blocking and rule customization. While handy for Windows users, it’s not a true firewall, and it doesn’t address the Mac firewall shortcomings.
In short, Malwarebytes is a good antivirus suite that would benefit from the addition of a few new features and improved real-time protections.
Are Malwarebytes Premium Plans Worth the Price?
Malwarebytes provides excellent real-time malware protection, good phishing protection, and a decent VPN, all for a good value. It also offers Identity Theft Protection and insurance coverage. However, it lacks some of the features that I expect to see in a premium antivirus, like comprehensive parental controls and a password manager.
During my tests, Malwarebytes’s antivirus scanner performed well, detecting 95% of my test malware files. While this is a very good result, competitors like Norton and Bitdefender have 100% malware detection rates. Malwarebytes’s real-time protection was better than its malware scanner, though — real-time protection blocked 98% of the malware files I tried launching, which is comparable to the top antiviruses on the market.
Malwarebytes also has a secure VPN and web protection, but the VPN doesn’t work with streaming services like Netflix, and it doesn’t work in countries with internet restrictions.
Malwarebytes is not the most full-featured internet security suite. For more feature-rich protection, I recommend Norton 360 Deluxe or Bitdefender Total Security. And since Malwarebytes is compatible with other antiviruses, you can always use it alongside a more feature-rich antivirus — as long as you turn off real-time protection.
Overall, Malwarebytes is an easy-to-use, install-and-forget antivirus scanner with a decent identity theft protection offering, so it might be enough for some users. Plus, it offers a 14-day free trial and a generous 60-day money-back guarantee.
Frequently Asked Questions
Does Malwarebytes have a free plan?
Yes, Malwarebytes has a free plan, but it’s very limited. It has a malware scanner and a browser extension that provides anti-phishing protection and ad blocking, but it lacks real-time protection and a host of other security features available on premium antiviruses.
If you don’t mind paying for premium protection, Malwarebytes Standard is a decent antivirus with a 95% malware detection rate (98% for real-time protection). You can try it for Windows and Mac with a risk-free 14-day free trial (no credit card required) or a 60-day money-back guarantee.
Does Malwarebytes offer identity theft monitoring?
Yes, Malwarebytes offers identity theft monitoring. This includes online account monitoring, identity theft protection complete with insurance, and a suite of tools designed to protect your data and personal information.
Malwarebytes’s identity theft protection services actively scan for your personal information on the dark web and other online platforms, alerting you to potential misuse or illegal selling of your data. Additionally, it provides assistance in recovering your identity and financial stability in case of theft, backed by a significant insurance policy.
Is Malwarebytes safe?
Yes, Malwarebytes is safe. It has a decent antivirus scanner, multiple layers of real-time protection against malware, system vulnerabilities, and online threats, and a browser extension that blocks phishing and malicious sites.
Malwarebytes isn’t as good at detecting malware as the best antiviruses of 2025, but it’s a good program for beginners, non-tech-savvy users, or users looking for basic antivirus functionality.
Is Malwarebytes compatible with my device?
Malwarebytes is available on Windows, macOS, Android, iOS, and ChromeOS. All of Malwarebytes’s apps are easy to use, intuitive, and work well — and the Malwarebytes Privacy VPN is available for mobile devices as well as Windows and Mac.
Is Malwarebytes worth buying?
It depends on your needs. If you want a really simple antivirus with real-time malware protection, web protection, and the potential to choose higher-tier plans with a VPN and identity theft protection, then yes, Malwarebytes Standard is a good enough product.
But there might be better options out there. For example, Norton is easy to use, provides perfect malware detection rates, and comes with a wide variety of additional protections (firewall, system tuneup, password manager, etc.).
Does Malwarebytes slow down your computer?
No — Malwarebytes is incredibly lightweight and runs quietly in the background with little CPU usage. All antiviruses will have some impact on your device’s performance, but the best antiviruses in 2025 are able to avoid noticeable slowdowns except during the most intensive activities such as when you’re rendering video or playing high-end video games.
Is Malwarebytes better than Windows Security?
Yes, Malwarebytes is generally better than Windows Security for most users. While Windows Security provides basic protection that comes pre-installed on all Windows devices, Malwarebytes offers stronger real-time malware detection rates, additional web and exploit protections, and extras like a VPN and identity theft protection on higher-tier plans. I also found Malwarebytes easier to use, with a cleaner interface and useful add-ons like Browser Guard and system optimization tools.
That said, Windows Security is free and already built into Windows, so it’s a decent baseline option if you don’t want to install another program. But if you’re looking for more comprehensive protection and better overall performance against online threats, Malwarebytes’ premium plans are the superior choice.