McAfee Antivirus Review: Is It Good Enough in 2025?
Updated on: August 18, 2025
Fact-checked by Katarina Glamoslija
Updated on August 18, 2025
Fact-checked by Katarina Glamoslija
McAfee Products & Pricing
Bottom Line
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McAfee User Reviews
*User reviews are not verified
117
164
Based on 281 reviews in 27 languages
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worse yet
Windows User
I've had McAfee for a year. It was doing fine.Then 2 weeks ago I keep getting a popup saying I have insufficient coverage.I don't have a smart phone so adding something I don't have is not an option. this package came with my subscription with Bright house/Spectrum..What the heck can I do? so far I give McAfee a very low rating
Terrible Customer Svc
Windows User
It is easy to sign up and pay them but if the McAfee doesn't agree with your computer system it is a nightmare getting their refund, even after only 12 days trying McAfee. Instead of electronic back to purchase card, they make you wait 3-4 weeks and will "mail you a check". Terrible customer service.
Quite frustrated with McAfee.
Windows User
I have a McAfee on my laptop. I have their 2-year-plan for 10- devices. My laptop is hacked recently. The hacker successfully penetrated McAfee's internet security. and disabled the real-time protection, antivirus, and VPN. The hacker is remotely controlling my laptop every time I connect to the internet. McAfee's security protection is not as good enough to stop sophisticated hackers as these. I have almost a year left, but I am stopping my subscription and will ask for a refund.
Get ready to lose money
Android User
Bought McAfee kept hijacking my computer and switching my search engine. Also slowed down up loading. Called customer service to politely ask for a refund. The rep started arguing with me that it's impossible. Yet had the same computer for 10 years with no issues. In fact, since deleting the software I never had an issue. I told the rep to keep the money and hung up. The guy called back 3 times.
The rep said it's not possible that it was MacFee yet, as soon as I got rid of it, the issue resolved. Even if it's true what the rep said, then the system is still crap since it missed the virus malware that was causing the issue.
Not only is it a crap system in my opinion, they will no refund your money for a substandard software. My advise ...Show More
The rep said it's not possible that it was MacFee yet, as soon as I got rid of it, the issue resolved. Even if it's true what the rep said, then the system is still crap since it missed the virus malware that was causing the issue.
Not only is it a crap system in my opinion, they will no refund your money for a substandard software. My advise ...Show More
Very Bad
Windows User
I have used this but its make my computer dam slow I have removed McAfee and installed other best antivirus... I did not like McAfee.. I have faced problem with this because had subscription. Finally decided I do not want this and removed.... I future I never use this and never suggest anybody...
TIME CONSUMING
Mac User
I HAVE USED MCAFEE FOR A FEW YEARS OR MORE AT LEAST. I CHANGED OVER FROM NORTON A WHILE BACK. BUT I CANNOT REACH SUPPORT AND ALWAYS GET A CHAT PERSON AND AFTER AN HOURS TIME THEY STILL CANNOT HELP. THIS HAPPENED LAST YEAR. TILL A SUPERVISOR CALLED ME AND FIXED IT.
I THINK THEY ARE NOT TRAINED AND READ FROM A MANUAL AND WHEN THERE IS SOMETHING THAT IS NOT WORKING THEY CANNOT HELP SO THYE JUST WASTE MY TIME!!
I HAVE PC'S AT THE OFFICE THAT ARE COVERED. TO RENEW IT SAID $99. THEN I GOT SOMETHING AFTER I RENEWED ON MY MACBOOK THAT SAID $59. AND I HAD ALREADY PAID TH E$99.
I CANNOT LOAD THE PROGRAM AND HAVE FOLLOWED GUIDELINES TO THE T. IWAS ON CHAT FOR ALMOST AN HOUR AND ENDED UP IN SAME PLACE AND HE TOLD ME TO RESTART COMPUTER AND I LOST CH...Show More
I THINK THEY ARE NOT TRAINED AND READ FROM A MANUAL AND WHEN THERE IS SOMETHING THAT IS NOT WORKING THEY CANNOT HELP SO THYE JUST WASTE MY TIME!!
I HAVE PC'S AT THE OFFICE THAT ARE COVERED. TO RENEW IT SAID $99. THEN I GOT SOMETHING AFTER I RENEWED ON MY MACBOOK THAT SAID $59. AND I HAD ALREADY PAID TH E$99.
I CANNOT LOAD THE PROGRAM AND HAVE FOLLOWED GUIDELINES TO THE T. IWAS ON CHAT FOR ALMOST AN HOUR AND ENDED UP IN SAME PLACE AND HE TOLD ME TO RESTART COMPUTER AND I LOST CH...Show More
The inside scoop from a customer
Mac User
1) The 1st year is $39.99 but renewals are more like $115.60/year (with tax)
2) Yes, you can cancel at any time - BUT – if you pay for the entire year, you will probably wait until the subscription will renew. HOWEVER, if remove AUTO RENEW MCAFEE will not stand behind virus protection (NO 100% guarantee on virus protection if you remove auto renew).
3) OFFSHORE customer support; Let’s hope you do not ever need to speak with customer support. I had numerous issues with them.
a) Scheduled calls which they set the day/time for but then they would never call during those times.
b) They would always call me very late at night (India Hours); or late SUNDAY night (8pm)
c) They left voice messages, but their English was so bad I could not unde...Show More
2) Yes, you can cancel at any time - BUT – if you pay for the entire year, you will probably wait until the subscription will renew. HOWEVER, if remove AUTO RENEW MCAFEE will not stand behind virus protection (NO 100% guarantee on virus protection if you remove auto renew).
3) OFFSHORE customer support; Let’s hope you do not ever need to speak with customer support. I had numerous issues with them.
a) Scheduled calls which they set the day/time for but then they would never call during those times.
b) They would always call me very late at night (India Hours); or late SUNDAY night (8pm)
c) They left voice messages, but their English was so bad I could not unde...Show More
Unhappy with this program
Windows User
I've had Mcafee for years. All of a sudden the ability to right click on a file and shred it has disappeared. If I put the file in the recycle bin and shred from the program (indicating to shred the recycle bin), it just spins around for hours and does nothing! I won't be renewing this again. Terrible service, annoying harassment to renew, trying to force autopay -- no thank you!
Junk
Android User
Warning warning warning warning
Do not use mcafee
The rates keep going up
They don't notify you about the hiking rates if you have automatic renewal they just take it out of your account
They? Tell you one thing on the phone and then do the opposite. I've been on the phone for twenty hours and they would not resolve it trying to get a refund
Do not use mcafee
Do not use mcafee
The rates keep going up
They don't notify you about the hiking rates if you have automatic renewal they just take it out of your account
They? Tell you one thing on the phone and then do the opposite. I've been on the phone for twenty hours and they would not resolve it trying to get a refund
Do not use mcafee
Terrible and Just spams you constantly
Windows User
Worst AV I have ever used. Constantly get spamming pop-ups that just don't go away!
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